Answering Your Questions
At Bethany Village Home Health Care, we understand that you may have questions. Our team is here to guide you through the process and help make living in your home easy.
If you have any questions that aren’t answered here, please don’t hesitate to contact us. We’re always happy to help!
Frequently Asked Questions
What Is Home Health Care?
Home health care is a type of skilled nursing care provided by a professional healthcare caregiver in your home. It’s perfect for individuals recovering from a surgery, fall or change in health but wish to remain in the comfort of their own homes.
Can I Choose My Own Home Health Care Provider?
Yes. You have a choice in who provides your Home Health Care. It’s best to plan ahead. Talk with your physician and let them know who you feel comfortable working with and have them provide a referral. Planning ahead allows your wishes to be known and for all the paperwork and approvals to be processed with your insurance provider.
Do I Need a Physician Order?
A physician referral is required if you wish to use insurance to cover any skilled services, such as nursing or physical, occupational or speech therapy.
If you need a referral, we will coordinate services with your physician and can answer any questions from your doctor.
Does Insurance Cover Home Health Care?
Bethany Village Home Health Care is a Medicare-certified home healthcare agency, which allows us to provide insurance-covered nursing care, rehabilitative therapy, medical social services, and home health aide assistance.
Let us make things easier for you, we will contact your insurance company to determine your eligibility, and we can submit all the necessary paperwork to Medicare.
What Can I Expect When I Call Bethany Village Home Health Care?
When you contact our team at Bethany Village Home Health Care, we will first discuss your needs or the needs of your loved one. From there, we can talk you through our services and our process.
After the initial call and a referral from your physician, we will visit your home and work with you to develop a plan to meet your needs.
Can I Use Home Health Care Services on a Temporary Basis?
Yes. One of the many benefits of the home health care we offer is that our services are completely tailored to you or your loved one’s needs. Whether it’s medical assistance to support your recovery or long-term care, our team can help develop a plan that works for everyone.
Why Choose Our At-Home Care
Testimonials
I had a bad fall last year. When I came home, I had a hard time moving, so having therapy in my home was a blessing … they got me back on my feet. They also gave me daily exercises, so I stay strong.
Maria C., patient
[Bethany Village Home Health Care] did a better job than I ever could. The physical therapist could encourage her, and my wife would respond to her better than she would have for me… because they’re the experts.
Vic B., spouse of patient
I was always impressed with the care the team provided my mother. They were so knowledgeable and always had great tips and ideas on how to help my mom deal with her limitations as well as regain her strength. I know my mother always looked forward to their visits. The team made me worry less and gave me confidence they would do all they could to help her.
Cathy L., daughter
I did a Physical Therapy discharge for a client with many medical issues that needed a high level of care. [Our clinicians] Kathy, Jamie and Katie did a wonderful job with her and she has progressed well, meeting her goals. She would have likely been back in the hospital without our care.
Sandy, Physical Therapist with Bethany Village Home Health Care
Homecare Nurse (Sheila) is great! I thank God that I was blessed to have [your team] take care of me, it’s made my recovery so much easier. I highly recommend [Bethany Village Home Health Care] to family and friends for the professional yet friendly service – so much better than the others out there!